StarSports Privacy Policy

At StarSports, we take your privacy seriously and are committed to protecting the personal data you share with us when you use our website, mobile apps, or betting and gaming services. Our StarSports Online Casino platform is operated by Star Racing Ltd, licensed by the UK Gambling Commission under licence number 009177, and in Ireland under the Gambling Regulatory Authority registration GRAI-0385-RB-26-0001. This policy explains what information we collect, how we use it, and the rights you have over your data when you play star sports casino games or place bets through star sports betting services.

Information We Collect

When you register for starsports login access or make use of our sportsbook and casino products, we collect several categories of information to verify your identity, process transactions, and provide a safe gambling environment.

• We collect registration details such as your name, date of birth, address, email, and phone number when you create a starsports account
• We gather payment information when you make a deposit or request a star sports withdrawal, including card details or bank transfer data processed via Yaspa
• We track your gaming activity across starsports slots, starsports live casino, and sportsbook markets to administer your account and detect fraud
• We record communications you have with our customer support team via LiveChat, email, or phone
• We collect technical data such as IP address, device type, and browser information when you access star sports app or our desktop site
• We may collect data related to promotional activity, including participation in starsports bonus offers, starsports free spins, and loyalty programs like the Star Casino Club

Identity Verification

Before you can make your first star sports withdrawal, we require identity verification in line with UK Gambling Commission and Irish regulatory requirements. We may request copies of identification documents, proof of address, or proof of payment method to confirm that you meet our eligibility criteria and to prevent underage or fraudulent access to our services.

How We Use Your Data

Our StarSports platform uses the information we collect for several legitimate purposes connected to running a regulated betting and gaming operation.

• We use your data to open and manage your starsports casino login account
• We process your deposits and withdrawals, including transactions via Visa, Mastercard, Maestro, Apple Pay, and bank transfer
• We use your activity data to apply responsible gambling tools and monitor for signs of problem gambling
• We send you marketing communications about starsports promo code offers, starsports bonus code promotions, and new game releases, where you have consented to receive them
• We use your information to comply with anti-money laundering obligations and other legal requirements under our licences
• We analyse aggregated data to improve our star sports casino app, website performance, and customer experience

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and star sports app to remember your preferences, keep you signed in, and understand how you interact with our games and sportsbook. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of features such as starsports casino bonus tracking or live odds updates. For more details on our use of cookies, please refer to our dedicated Cookies Policy.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with carefully selected partners where necessary to operate our services.

• We share data with payment processors to complete your star sports deposit and withdrawal requests
• We share information with identity verification providers to confirm your age and identity
• We may disclose data to regulatory bodies, including the UK Gambling Commission and the Gambling Regulatory Authority of Ireland, where legally required
• We work with game providers such as Pragmatic Play, Evolution, NetEnt, and Ezugi, who may process limited data to deliver starsports casino and starsports live casino content
• We may share data with law enforcement agencies where we are legally obligated to do so

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our StarSports team uses encryption, secure servers, and restricted access controls to safeguard the data associated with your starsports account, including financial details linked to star sports betting transactions. While we take every reasonable precaution, no method of data transmission or storage is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal and regulatory obligations. Where you close your starsports casino login account, we may still retain certain records for a period required by UK and Irish gambling regulations, particularly data related to financial transactions and responsible gambling checks.

Your Rights

As a user of our services, you have a number of rights regarding your personal data under applicable data protection laws, including the UK GDPR.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information in your starsports account
• You may request that we delete your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including marketing communications about starsports bonus or starsports no deposit bonus offers
• You have the right to withdraw consent at any time where processing is based on consent
• You can request a copy of your data in a portable format

To exercise any of these rights, you can contact us using the details below, and we will respond in accordance with applicable regulatory timeframes.

Responsible Gambling and Data

We use certain data to support responsible gambling tools, including deposit limits, self-exclusion, and activity monitoring. If you choose to self-exclude, we retain relevant records to ensure that self-exclusion requests are honoured across our platforms, including starsports casino and sportsbook products, in line with our licensing obligations.

International Data Transfers

As we operate across the United Kingdom and Ireland, your data may be processed in different jurisdictions. Where we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of star sports casino, star sports app, or any of our other services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your data protection rights, you can reach our support team via LiveChat, email at cs@starsportsbet.co.uk or info@starsportsbet.co.uk, or by phone on 01273 936840 for general enquiries. Our support is available in English, with LiveChat operating from 8:00 to 00:00 UK time. We are committed to addressing your privacy concerns promptly and transparently whenever you contact our StarSports team.